Legal
Privacy Policy
Last updated: May 25, 2026
Information We Collect
We may collect information you choose to provide, such as your name, email address, phone number, order or enquiry details, and message content when you contact us through the website, email, WhatsApp, social media, or linked sales channels.
Website and Technical Data
When you visit hemegolf.com, our hosting provider, security tools, or analytics tools may process basic technical information such as IP address, browser type, device information, pages visited, referring pages, and approximate location derived from technical data.
How We Use Information
We use information to respond to enquiries, support customers, process or follow up on orders, improve products and website content, protect the website, troubleshoot issues, and manage HeMe Golf business communications.
Third-Party Platforms
Our website may link to third-party services such as Shopee, TikTok Shop, Lazada, WhatsApp, email providers, social media platforms, or payment and delivery services. Those services may collect and process your information under their own privacy policies. Please review their policies before using them.
Cookies
The website may use cookies or similar technologies for basic site functionality, security, performance, or analytics. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
Sharing of Information
We do not sell personal information. We may share information only when needed to operate the business, respond to your request, fulfil orders, work with service providers, comply with law, protect rights and safety, or complete a business transfer if applicable.
Data Retention
We keep information only as long as reasonably needed for the purposes described in this Privacy Policy, including customer support, order records, legal obligations, accounting, dispute resolution, and business operations.
Security
We use reasonable measures to protect information, but no website, email, messaging app, or internet transmission is completely secure. Please avoid sending sensitive personal or payment information through unsecured channels.
Your Choices and Requests
You may contact us to request access, correction, or deletion of personal information we hold about you, subject to legal, accounting, fraud prevention, and operational requirements.
Children's Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and delete it where appropriate.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised update date. Continued use of the website after updates means you acknowledge the revised policy.
Contact
For privacy questions or data requests, contact HeMe Golf at [email protected].